Official Class Policies
Updated April 2024
Payments:
We want to make your experience as easy as possible. Your 24/25 school year enrollment includes a $25 nonrefundable registration fee to save your space in class and set up your account. This is charged once per student per school year (Sept- June). For tuition, we take the total number of classes for the school year (36) and divide it by 10 equal monthly payments. Beginning Sept of 2024, tuition of $88 (45 min classes: Levels F, 1, 2, 3 & All Ages) or $99 (60 min independent: Level 4) will be processed on the first of each month, September through June. Siblings receive 20% off their respective tuition when in the same class; 10% off when in separate classes. Optional summer classes (July & August) are billed per month and require a 20% nonrefundable deposit to hold your child's space. This deposit is applied to your child's tuition due on the first. You may enroll or withdraw at any time, per terms below.
Schedule & Closures:
Please note that the monthly tuition fee does not represent a certain number of classes per month; rather, it represents a total of 36 classes for the school year (i.e. there will be months with 3 classes, and other months with 5). We follow Tacoma Public Schools for most breaks and all weather related closures. Classes run September 9th, 2024 through June 22nd, 2025 except for our school wide closures on 11/25-12/1/24, 12/23-1/5/25, 2/17-2/23/25 & 4/7-4/13/25.
Sick Policy & Makeup Classes:
Please don't bring a sick child to class- we have an open makeup policy! For your makeup classes to be properly credited, you MUST give notice a minimum of one hour before the start of class. Directions are found HERE. Please note that makeups can only be used by a currently enrolled child and cannot accrue and be used after withdrawal. Please try to use makeup credits within one month of an absence. These should not exceed 6 per school year unless special circumstances are discussed with the Director.
Enrollment Timing:
You may enroll at any time during the month or year! The first month’s tuition will automatically be prorated.
Unenrolling/ Withdrawing from class:
If enrollment must be canceled, written notice must be received by the 15th of your final month. If an unenrollment request is received after the 15th of the month, we do not have time to stop payment and the tuition will still be charged on the 1st; we are unable to provide refunds. Please CLICK HERE, scroll down, and submit our easy Unenrollment Form. If you choose to withdraw, and then re-enroll your child within the same school year, your child's space in class cannot be saved or guaranteed. Should space still be available, a re-enrollment fee of $25 will apply to reactivate and resubmit your family's account to Kindermusik International.
Refunds:
We do not give refunds for missed classes, however if notice is given, you are welcome to makeup your child's missed classes. Please see Sick Policy and Makeups above.
Preview & Trial Classes:
We encourage families to enroll in an open spot and take advantage of our New Family Satisfaction Guarantee. Try out our classes and if for any reason you don't think we're the right fit for your family, just let us know within 24 hours of your first class and we will refund you in full- no questions asked!
Non-enrolled Sibling Policy:
Non-mobile infants up to 6 months old are welcome to come to their sibling's class at no charge. We encourage parents to 'wear' their baby or bring an infant carrier so they are hands-free and able to participate fully with their enrolled child. We realize that sometime older siblings may have school closures, and if they are able to bring a book or other quiet activity, we have a table and seating area to accommodate them. Because our infant and baby classes are 'delicate' and utilize floor time, siblings under the age of seven are not allowed to participate for safety reasons. Traditionally all-age siblings are welcome to join the 'family time' portion of Level 3 and/or Level 4 sessions (last 15 minutes of class). Similarly, grandparents and other adult relatives are welcome to visit any class at any time.
Discounts:
*Referral Rewards: Refer a friend! Every referred enrollment earns you $10 credit to your billing statement! Please make sure your friend mentions you by name when enrolling.
*Frequent Miles: Want to attend 2 classes a week? You'll receive a 50% discount on a 2nd class for your child! 3 you say? OK! 75% discount on your 3rd class in a week (space permitting).
*Active Military: To thank your family for your service, you'll receive 10% off your monthly tuition!
*Sibling Savings: Enrolled siblings always receive a discount. The first child pays the standard rate, and each additional sibling receives a 20% discount on their respective tuition when in the same class, and a 10% discount when in separate classes.
*Early Bird: Pay your annual tuition in full before your first day of class and save 5%! Checks, Zelle or Venmo payment only. Please note that there are no refunds permitted on prepaid accounts.
Materials and Supplies:
Kindermusik digital home materials and optional CDs and books are available upon registration. These materials are yours to use and enjoy at home. Core instruments are available for optional purchase in the studio, but will always be provided in class!
Discipline:
Our class is meant to be a safe place to celebrate the joy of music. A child who comes to associate our classroom as a space where discipline occurs will not embrace the experience. Should you feel the need to discipline your child, please take your child to the front lobby or bathroom. It is NOT acceptable to discipline your child in front of the class. This includes physical as well as verbal discipline.
Unless your child is in true danger or putting another child at high risk, please do not raise your voice or yell at your child during class. A warning whispered in your child's ear is far more effective and much less disruptive to the class experience. If you wish to redirect your child, please follow your child and quietly guide them back to the activity you wish them to engage in. Yelling across the room is not effective and very disruptive.
Above all else, use affirmation and positive feedback- lavish your child with praise when things are going well. Remember that all children learn differently, and there is truly no need to discipline a child that is not doing what the other children are doing. We should embrace each child's learning style and support that.
Smiles and Satisfaction Guarantee:
If you aren't completely happy with your Kindermusik experience after your first month, just let us know that you wish to discontinue. The home materials will still be yours to keep and enjoy, and there will be no further obligation.